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Help Desk Specialist

Location: Sapir Street 6, Herzliya, Israel

We're always on the lookout for talented, dedicated, passionate professionals who will thrive in our fast-paced, exciting and international environment.

If you enjoy being a part of a team, yet know how to shine on your own, if you are inspired by the thought of helping to provide a NextGen service used by leading online businesses worldwide — you'll fit right in at Credorax.

Join us at Credorax, where great ideas are created, encouraged and rewarded. Share available positions and get credit for your referrals!


2019 is going to be a year of unprecedented growth for We're looking for a brilliant, hardworking, and super nice Help Desk specialist who loves the IT world and has high service awareness. This is an amazing opportunity to join an incredible team and experience success with us!!!

The Role

  • Take primary responsibility for​ Hardware installation and maintenance (Mac/Lenovo, Printers, TV, etc.)
  • Software installation and maintenance
  • Internet Lan and Wi-Fi maintenance (APs, Switchs, FW)
  • Responsible of the physical security system (VPN, Access control etc.)
  • New employee/leaving onboarding 
  • Manage users in G-Suite, Microsoft Office 365, Last Pass
  • Windows Active directory Management (DNS, Group policy)
  • IT procurement
  • Ticketing System
  • Putting in motion diverse IT projects


  • 2-4 years of experience as Help Desk specialist- Must
  • Proven experience support conference rooms - Must
  • Proven experience operating Microsoft & Mac systems – Must
  • Hardware and software troubleshooting experience- Must
  • Network failure troubleshooting.
  • Proven experience working with various 3rd party providers – Must
  • Knowledge of Google G-suite and Microsoft Office 365
  • Proven experience with cloud phone systems- Advantage
  • Strong communication skills, ability to work under pressure, service oriented
  • Fluent English speaker - Must.
  • Highly Organized
  • A positive, high energy team player

Apply for this position