Fraud Data Analyst
Location: UK
We're always on the lookout for talented, dedicated, passionate professionals who will thrive in our fast-paced, exciting and international environment.
If you enjoy being a part of a team, yet know how to shine on your own, if you are inspired by the thought of helping to provide a NextGen service used by leading online businesses worldwide — you'll fit right in at Credorax.
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Description
The Fraud Analyst is responsible for:
● Daily monitoring and investigation of suspicious transactions, merchant and third-party activity.
● Effectively liaise cross-teams and cross company, identifying fraud risk and implementing best-in-class monitoring reports and fraud mitigating procedures.
● Strong analytical ability to be able to look at fraud trends within our entire portfolio and at merchant level.
● Discuss fraud trends and processes with partners and merchants, discuss action plans and work with them to make recommendations.
● Perform analysis of purchases/transactions, real-time or near real-time or via company‘s proprietary Business Intelligence tool to identify fraud and chargeback risks.
● Regular preparation of reports to facilitate the explanation of fraud risk findings.
● Liaise with Card Schemes including, Visa and MasterCard, regarding fraud and risk-related matters.
● Be knowledgeable in Scheme chargeback and fraud programs.
● Monitor and manage the Card Scheme programs including timely review of breaches, investigations, submission of appeals, submission of data to Card Schemes, and reporting to senior management as per internal process.
● Work closely with the risk team to identify problematic merchants that need to be closely monitored.
● Work closely with the fraud prevention manager to assist with adapting and building the fraud tools used by the team on a daily basis.
● Other ad hoc tasks delegated by the manager.